Welcome to Thetravelhouse.co.uk! We are committed to providing you with a user-friendly, secure platform for all your travel needs. Whether you're booking flights, hotels, or holiday packages, we strive to offer relevant information and reliable services in collaboration with our trusted travel suppliers.

Agreement and Acceptance of Terms

By accessing and using Thetravelhouse.co.uk, you agree to abide by the terms and conditions outlined in this document. These terms constitute a binding agreement between you (the user) and Thetravelhouse.co.uk. It is important to review these terms carefully before using our website or making any bookings.

Booking Conditions

• You must be at least 18 years old and legally capable of entering into a contract.
• All bookings made through Thetravelhouse.co.uk are for personal, non-commercial use only.
• You are responsible for ensuring that all information provided during the booking process is accurate and up-to-date.
• We reserve the right to deny access to our website or services to any individual for any reason deemed appropriate by us.

Dispute Resolution

In the event of any disputes or claims arising from your use of our services, Thetravelhouse.co.uk reserves the right to resolve such matters through arbitration. If a resolution cannot be reached within 60 days, you may seek legal recourse via arbitration.

Travel Information

• Thetravelhouse.co.uk provides travel information and services in collaboration with various third-party suppliers.
• While we strive to ensure the accuracy and timeliness of the information provided on our website, we cannot guarantee its completeness or reliability.
• It is your responsibility to ensure compliance with all legal requirements, including passport, visa, and health insurance regulations, for your travel destination.

Airline Policies

• Airline policies regarding baggage allowance, fees, and other terms may vary and are subject to change without notice.
• Any changes or cancellations to flights must be made in accordance with the terms and conditions of the respective airline.
• Thetravelhouse.co.uk is not responsible for any changes or cancellations initiated by airlines or other travel suppliers.

Refund and Cancellation Policy

• All bookings made through Thetravelhouse.co.uk are subject to the refund and cancellation policies of the respective travel suppliers.
• Refundable cancellations may be subject to a service fee, as well as additional charges imposed by the airline or other suppliers.
• Non-refundable bookings are not eligible for refunds unless otherwise stated.
• Changes or cancellations initiated by the travel supplier are subject to their policies, and Thetravelhouse.co.uk will assist you in arranging alternative options where possible.

Holiday Packages

• Holiday packages booked through Thetravelhouse.co.uk are subject to specific terms and conditions outlined by the respective suppliers.
• Changes or cancellations to holiday packages may be subject to fees imposed by the suppliers, in addition to any service charges levied by Thetravelhouse.co.uk.

Payment and Pricing

• Prices displayed on Thetravelhouse.co.uk are subject to change and are not guaranteed until the booking is confirmed and payment is received.
• Payment must be made in full to confirm a booking, and failure to do so may result in cancellation.
• Additional charges, such as government taxes and fees, may apply and are the responsibility of the customer.

Privacy

• Thetravelhouse.co.uk is committed to protecting your privacy and personal information in accordance with applicable laws and regulations.
• Our Privacy Policy outlines how we collect, use, and safeguard your information, and by using our website, you consent to our practices.